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| Important Note: Your Tour Booking/Application is not valid unless accompanied by a 20% deposit. Credit Card Merchant Charges: Our preferred payment is by wire transfer as credit card merchant charges add up to significant annual total, in what is a low margin business such as tourism. This is normal, accepted practice in the travel industry. You may use your credit card to pay for your own convenience, however all credit card merchant charges will be passed on. If you wish to avoid such charges, please pay us by wire transfer. |
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Terms and Conditions
(1): Bikes MUST NOT BE TAKEN OFF-ROAD , i.e. on unsealed/gravel roads or tracks without prior approval from Cairns Motorcycle Tours. If you share your route plans with us we will advise on road conditions, and how to get the best out of your ride. However, if you sneak off into the bush or onto the beach and get into strife, WE CANNOT COME TO YOUR ASSISTANCE as we are not set up with 4WD support vehicles and the like. Therefore, in the event of off-road misadventures, commercial vehicle recovery contractors will have to be brought in, at considerable cost and grief to you.
It's simple really - please do not take our bikes off-road unless you clear it with us first Also, operating range of our motorcycles is from Townsville (south); Cooktown (north) and Ravenshoe (west) unless other arrangements are made.
Insurance Bond - ‘THOU SHALT KEEP OUR BIKES UPRIGHT'
An insurance excess bond of between $1500 to $4000 (depending on the model of bike hired) is required at the time of pick up of motorcycle(s). However, insurance - costed at 15% of the total tour fee - may be purchased to reduce this excess to between $500 and $750 depending on the model of bike hired.
In the event of an accident or any damage to any motorcycles owned or operated by Cairns Motorcycle Tours, the bond will be forfeited, together with any tour fees paid, and the tour will be immediately terminated. (In the event of undue tyre wear or damage, a portion of the bond sufficient to repair damage will be deducted from the bond.) The bond is payable by credit card (as a pre-authorisation) or cash and will be refunded at the end of the rental provided that the motorcycle is returned in the same condition as it was at the commencement of the rental. A credit card - or cash - is required for bond. Please note that insurance is null and void if the rider has a blood/alcohol content in excess of the legal limits. Therefore, Cairns Motorcycle Tours reserves the right to request riders to drink responsibly and not to exceed the legal blood/alcohol content levels.
PLEASE make an effort to avoid scuffing bike seats and panels etc. with your shoes or boots when mounting and dismounting motorcycles. In the event of damage to seats or panels, we will have no choice but to charge the damage amount from your insurance excess bond.
Please take care of any riding gear supplied by Cairns Motorcycle Tours . Please avoid balancing helmets precariously on bikes or otherwise, and try to place helmets down thoughtfully, and never allow them to roll around on the floor or tumble to their death. Please understand that at times it is very difficult for us to keep up with damage to helmets, visors and jackets. Riding gear is supplied on the understanding that any items damaged by the hirer/passenger will be replaced at the hirer/passenger's expense. We thank you for your understanding in these matters.
Tour Conditions
Cairns Motorcycle Tours reserves the right to cancel tours in the event of any instances of overtly dangerous riding practices, i.e. overtaking on blind bends etc. Such eventualities will result in immediate termination of the hire/tour and forfeiture of any tour fees paid. Cairns Motorcycle Tours reserves the right to initially assess riders' abilities to handle any given motorcycle. If rider skill levels are deemed to be deficient, or if riders are evidently physically unable to handle larger motorcycles, or if riders are seen to encounter difficulties in carrying pillion passengers, Cairns Motorcycle Tours reserves tbe right to suggest alternative arrangements, and to avoid hire in situations that may be deemed to present undue risk or physical danger to clients and/or other road users.
Cairns Motorcycle Tours guides know Tropical North Queensland roads well. When on guided tours, guest riders are STRONGLY advised not overtake their guide, especially on twisty mountain ranges. Failure to adhere to this simple commonsense advisory may result in termination of the ride. Riders HAVE crashed as a result of overtaking guides, and the chances of you following in their dust clouds are very high if you fail to observe the need to ride at a moderate pace on roads you are not familiar with. Please listen to your guide's tips on rider safety and road conditions. They may save your life.
REMEMBER: ‘EVERY SAFE RIDE IS A GREAT RIDE.' If you feel a rush of blood to the head; if you feel the red mist descending; or if you teeter carelessly and drop one of our bikes, you will regret it. We really, really don‘t like having to use your bond to help repair our bikes. We don't like having bikes off the road either.
We especially don‘t like the awkward feeling that unavoidably occurs when customers crash or drop our bikes. We want your time with us to be 100% enjoyable and above all, we want you to be safe, comfortable and feeling good about your ride and your holiday in Tropical North Queensland.
(For Rentals): Rental bikes are supplied with a full tank of Premium petrol of at least 95 Octane. Accordingly, please ensure bikes are returned with full fuel tanks of Premium fuel. A surcharge of $30 will apply for bikes returned without full tanks.
PLEASE NOTE: Motorcycle fuel gauges and fuel warning lights can vary wildly in their accuracy. Accordingly, we recommend topping-up with fuel at least every 150km. Callouts to recover bikes that have run out of fuel will be charged at $150. Additionally, failure to return motorcycles to our 9 Compass Close depot will incur a further $150 recovery fee.
Liability Cairns Motorcycle Tours does not assume responsibility for any bodily injury, damage to or loss of personal effects arising from the hire. Cairns Motorcycle Tours' responsibility is limited to the supply of a motorcycle that is in good working order, is suitable for the purposes intended, and is compliant with legal requirements including current registration and certificate of fitness. It is not responsible for any delays, consequential loss, weather, acts of god, terrorism or other factors beyond its control. We do, however, reserve the right to take full credit for the hugely enjoyable time you are about to have while motorcycling with us. Ha.
Cairns Motorcycle Tours is not responsible or liable for any infringements incurred by the rider, including speeding, parking or other traffic infringements.
Unfortunately, due to the ever-tightening screws of the Nanny State , Cairns Motorcycle Tours will require a home address for the forwarding of any traffic or other infringement notices received after the finish of the hire. Cairns Motorcycle Tours reserves the right to debit the client's credit card for any fines that are received after the completion of the hire. It's a crazy world. We're just trying to live in it. Your co-operation in these matters is greatly appreciated.
Motorcycle Parking Arrangements
It is the responsibility of the hirer to ensure the security of bikes in order to minimise the risk of theft. Failure to observe these steps resulting in theft or damage to a hired motorcycle will result in forfeiture of the aforementioned insurance excess bond.
• Steering locks MUST ALWAYS be locked whenever bikes are left unattended.
• Top boxes, panniers or other luggage or integral storage compartments must be locked or otherwise secured.
• Riding gear belonging to Cairns Motorcycle Tours will at all times be in the possession of the hirers/passengers, and not left unattended on bikes.
• Cairns Motorcycle Tours ABSOLUTELY INSISTS that any overnight parking arrangements for its motorcycles be properly secure; being of a lockup/ secure compound/ security controlled nature. Bikes must not be left parked on the street or in car parks that are open to the public. We are happy to work with you to ensure better security for our bikes, and to advise on safe parking places and to equip hirers with disc locks and so on.
Rule of Law
The hire contract entered into between Cairns Motorcycle Tours and the hirer shall be subject to the laws of Australia . In the interests of eliminating any possible misunderstanding, we would like you to take a few moments to familiarise yourself with the terms and conditions under which we operate our Guided and Self-Guided Tours and Rentals. Please note that for the purposes of this Agreement, the terms "us" and "we" refer to Cairns Motorcycle Tours and its employees. First and foremost however, we wish to make it clear that as our services are being supplied in Australia , that both tour participants and Cairns Motorcycle Tours agree to be bound solely and exclusively by Australian law.
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